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Customer reviews of Riverview Cars Ltd

At Riverview Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us... All of our reviews come from real people detailing their real experiences with us !

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Riverview Cars Ltd

Riverview Cars Ltd
5
4.9

Based on 435 customer reviews

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  • 5

    A pleasure to buy a car from.

    By andrew L on 02 February 2020 | Verified purchase

    As we live over 2.5hrs from South Shields, I had email chats with Erik, who answered all my questions. As the car looked well, I was content to pay a holding deposit prior to traveling at the weekend. The car was as described and ready to drive away, as the most impressive and refreshing thing about Riverview Cars is that they service the car, to the manufactures service schedule and MOT it, before it goes on sale, and then include a 1 year warranty. Very impressed with how we were dealt with from start to finish. Would not hesitate in giving Erik and Kirsty a visit.

    Reply from Riverview Cars Ltd on 04/02/20

    It was a pleasure meeting you Andrew


  • 5

    Vauxhall Zafira

    By mark B on 25 January 2020 | Verified purchase

    Excellent experience, everything as it should be. Other members of my family have bought vehicles from the dealer and also rate it as 5 star. Wouldn't go anywhere else

    Reply from Riverview Cars Ltd on 25/01/20

    That’s very kind Mark, Thank you


  • 5

    Fantastic

    By rachael S on 21 January 2020 | Verified purchase

    I found this garage and the staff absolutely fantastic particularly The main lady. Really couldn’t do enough for me and my first experience at buying a new car for myself, very friendly and helpful

    Reply from Riverview Cars Ltd on 21/01/20

    Great to hear Rachael, Thank you


  • 5

    Amazing Experience first class service

    By jo H on 17 January 2020 | Verified purchase

    Excellent customer service really friendly and helpful. I was looking for a little car for my mam after my dad had passed away recently and she was left car-less. Mam was understandably quite nervous with the whole process of buying but Kirsty was absolutely brilliant with her. She put her at ease straight away and put no pressure on her at all to buy, which is very rare from car sales! We looked at a lovely little Aygo one day and drove it away the next with a brilliant warranty and feeling really good about the whole process. Probably the easiest experience I’ve ever known when buying a car. Mam is loving her little car and it’s giving her the freedom to get out and about. I would highly recommend Riverview Cars 10/10.... thank you Kirsty 😊

    Reply from Riverview Cars Ltd on 17/01/20

    It was an absolute pleasure to deal with both of you. Thank you for your kind comments, I’m pleased your Mam is getting out and about and enjoying the new car.


  • 5

    Trusted and long time returning customer

    By dan G on 09 January 2020 | Verified purchase

    I have used this garage for both sales and after care for many years. And I couldn't be happier with the freindly and honest service I get every time.


  • 5

    Great experience easiest purchase I have made

    By pauline M on 26 November 2019 | Verified purchase

    First class service from start to finish very genuine trust worthy people to deal with very happy with my purchase

    Reply from Riverview Cars Ltd on 26/11/19

    Thank you


  • 5

    Excellent

    By linda B on 18 November 2019 | Verified purchase

    Excellent friendly professional service Would highly recommend

    Reply from Riverview Cars Ltd on 18/11/19

    Thank you very much Linda, we hope you enyou your new car!


  • 5

    Excellent service

    By craig W on 05 November 2019 | Verified purchase

    Excellent customer service, viewed the car and drove away the next day

    Reply from Riverview Cars Ltd on 05/11/19

    Thank you Craig


  • 5

    Perfect purchase.

    By linda T on 03 November 2019 | Verified purchase

    What a relief,a straight talking lady who told it like it was !!!!!! Technical information,spot on, what I could expect from this car, all true , I did buy the car and am really happy, there was help with the paperwork and more. If I need a different car in the future, this is where I'll go. Told all my friends.

    Reply from Riverview Cars Ltd on 03/11/19

    Your kind words are greatly appreciated


  • 5

    Friendly & very helpful local business

    By ben C on 03 November 2019 | Verified purchase

    Excellent purchasing experience - dealer was friendly, helpful ad knowledgeable about the vehicles I was enquiring about. Didn't feel rushed at all, and dealer never tried 'selling' the car to be in a typical sales manner. Very helpful, and efficient - looked at, test driven, purchased, documents completed and driven away in a hour.

    Reply from Riverview Cars Ltd on 03/11/19

    We always aim to make customers feel relaxed when viewing our vehicles and appreciate this positive feedback. Happy motoring in your new car!