Customer reviews of Riverview Cars Ltd

By STUART M on 15 October 2016 | Verified purchase

What attracted me to there website was the fact that most of there diesel cars come with new cambelts and service history's. Your made welcome when visiting the garage free to look over the cars and even start them up without any pressure no hard sell. When you purchase a car they can't do enough for you. Excellent. Service

By Simon W on 15 October 2016 | Verified purchase

Thanks to all staff at river view what a pleasant experience friendly relaxing atmosphere no pressure sales team will highly recommend anyone to this company great stock range as well keep up the good work

By John H on 14 October 2016 | Verified purchase

I have purchased my last two vehicles form here and the straight forward hassle free customer service is the reason why . Everything that was promised was delivered and more .

By Andy J on 14 October 2016 | Verified purchase

I've now bought three vehicles from Riverview and would recommend them to anyone who wants to be able to trust what they are buying and who they are buying from..business has been there a long time now which speaks volumes .

By Mohammad A on 14 October 2016 | Verified purchase

Made to feel at home as soon as I entered the premises. No pushy salesperson trying to pressurise into buying a vehicle a very simple yet effective greeting hello my name is .... and this is .... feel free to browse all our vehicles and take your time if there is anything specific your looking for just ask similarly any questions please don't hesitate to ask and or test driving a vehicle or vehicles. Very good range of vehicles on sale at remarkably reasonable prices for a car dealer, no gimmicks or fuss just priced to sell. The vehicle I purchased not only came with full service history but had a full MOT, 2 keys, a recent major service, timing belt changed, new tyres, 4 wheel laser alignment, warranty and breakdown cover that can be extended with the RAC not a unknown internet provider. Car finance was arranged within minutes at a very competitive rate. Basically all of your motoring requirements in 1 place from buying a vehicle to servicing and repairs.

By Polly V on 13 October 2016 | Verified purchase

Just want to say a massive thanks to staff at riverside cars, my experience was very positive, I can find garages a daunting place with not knowing a great deal about cars but from start to finish I felt reassured, comfortable & best of all I got value for money!!

By Peter S on 13 October 2016 | Verified purchase

An excellent experience from start to finish. They do not hassle you when having a browse but are there to help if you need to ask any questions. This is the third car we have bought from this garage and we also use them for our service and MOT.

By Emma C on 11 June 2020 | Purchase not verified

Second car bought from Riverside, and no concerns to write about, from start to finish both purchases have been easy and hassle free. Most recent car bought was this week and the customer service has been second to none, don't get any crappy sales patter or false promises and able to look around at your own leisure. Nice friendly atmosphere and top end cars. 5* Service.

By Martin W on 08 June 2020 | Purchase not verified

Great aftersales service having bought the car I noticed the side repeater wasn't working on the drivers side. I contacted them to have it checked out and book it in, the fault was fixed efficiently and professionally without any hassle . I would have no hesitation in recommending this business to anybody. they even washed the car before I picked it up

By J F on 15 April 2020 | Purchase not verified

Having made an enquiry with a salesperson at Riverside Cars yesterday over a particular car, I expressed a strong interest in the vehicle and asked if some additional photos could be provided as we live some distance away. She confirmed the car was not sold when I asked and willingly took my email details. We discussed a deposit amount in principle, and I asked her if out of courtesy she could provide me with first refusal if they were approached by someone else prior to us seeing the images, prior to paying a deposit, which she agreed. Today, having received no photos or other communication, I contacted her to find the car had been SOLD since we spoke. Very disappointing, as it was to have been a present for my son as I explained to the salesperson at the time. This could be a one-off but why would I return to Riverview Cars in the future if this is how they treat a prospective purchaser?

Reply from Riverview Cars Ltd on 15/04/20

Thank you for your review J F, it’s certainly different to our other reviews. We are sorry your disappointed with us on this occasion. We sell all cars on a first come, first served basis and unfortunately someone else bought it before you. Good luck finding a car.