Customer reviews of Riverview Cars Ltd

By Keir H on 03 September 2020 | Purchase not verified

Riverview cars are great people and super helpful always pick up the phone. I bought a 2014 insignia from them and had it delivered to southampton! I did have a small problem with the car which the sorted out for me! very professional. I wanna say thanks to frank the guy who delivered the car to me also, keeping the car un damaged and approachable guy would recommend to anyone buying a car to give them a call! 😁

By Angela B on 01 September 2020 | Purchase not verified

1st class all round service would certainly recommend 100% 2nd car puchased from this garage and will not be the last.

By Alan J on 18 July 2020 | Purchase not verified

Great car dealer. No hard sell. Knowledgeable. Fair price. Really quick. 12 months warranty. Great service. Would recommend.

By Geoff M on 11 July 2020 | Purchase not verified

Superb service all round.Went to see the Insignia,no high pressure sales pitch.agreed trade in and bought the car the same day. Kirsty and Eric could not have been more helpful.I WILL return as and when I look to change my vehicle

By Emma C on 11 June 2020 | Purchase not verified

Second car bought from Riverside, and no concerns to write about, from start to finish both purchases have been easy and hassle free. Most recent car bought was this week and the customer service has been second to none, don't get any crappy sales patter or false promises and able to look around at your own leisure. Nice friendly atmosphere and top end cars. 5* Service.

By Martin W on 08 June 2020 | Purchase not verified

Great aftersales service having bought the car I noticed the side repeater wasn't working on the drivers side. I contacted them to have it checked out and book it in, the fault was fixed efficiently and professionally without any hassle . I would have no hesitation in recommending this business to anybody. they even washed the car before I picked it up

By J F on 15 April 2020 | Purchase not verified

Having made an enquiry with a salesperson at Riverside Cars yesterday over a particular car, I expressed a strong interest in the vehicle and asked if some additional photos could be provided as we live some distance away. She confirmed the car was not sold when I asked and willingly took my email details. We discussed a deposit amount in principle, and I asked her if out of courtesy she could provide me with first refusal if they were approached by someone else prior to us seeing the images, prior to paying a deposit, which she agreed. Today, having received no photos or other communication, I contacted her to find the car had been SOLD since we spoke. Very disappointing, as it was to have been a present for my son as I explained to the salesperson at the time. This could be a one-off but why would I return to Riverview Cars in the future if this is how they treat a prospective purchaser?

Reply from Riverview Cars Ltd on 15/04/20

Thank you for your review J F, it’s certainly different to our other reviews. We are sorry your disappointed with us on this occasion. We sell all cars on a first come, first served basis and unfortunately someone else bought it before you. Good luck finding a car.

By daren H on 17 March 2020 | Purchase not verified

Helpful,friendly and great service from beginning to end .Peace of mind with warranty, service etc . Thank you Kirsty for all your help ,nothing was too much trouble.

Reply from Riverview Cars Ltd on 17/03/20

Fantastic

By Siobhan A on 23 February 2020 | Purchase not verified

Got my new car yesterday from riverview cars absolutely over the moon with the services kirsty and Eric helped from start to finish couldn't be happier would highly recommend 5*****

Reply from Riverview Cars Ltd on 07/03/20

Fantastic!

By ashleigh R on 20 February 2020 | Purchase not verified

From start to finish we had absolutely nothing but 5* treatment nothing was a bother.. The cars are presented to very high level specification and the prices.. Well we cudnt beat them we tried believe me my old man has his first penny so he tried and just cudnt find better prices.. They even arranged delivery for an excellent price saved us a fortune on train fares and the fella they use was so professional and friendly.. We couldn't of askded for more.. I've read other reviews and to be honest some people think their buying brand new off forecourt when buyinh 2nd hand and want the moon.. Eric and kirsty absolutely bend over backwards to offer the best service anyone could ask for and no doubt if we ever have any problems with our car in future I confident that they would help us to the very best of their abilities.. I can not recommend this car sales enough and find then hard to trust after a couple of disastrous experiences in the past with other sales.. Massive thanks to yous all

Reply from Riverview Cars Ltd on 20/02/20

Wow, massive thank you to you also, we are delighted you appreciate our efforts.